May 12 marks 21 years since the signing of the ceasefire agreement between Armenians and Azerbaijanis after the violent war over the Nagorno-Karabakh region. Despite the fact that a formal ceasefire was reached, the conflict remains unresolved. Thousands of hostile troops remain dug in behind formidable defensive fortifications along the contact line around Nagorno-Karabakh and the border between Armenia and Azerbaijan. Escalation of the conflict and daily skirmishes pose particular challenges to the civilian population living close by.